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This store has earned the following certifications.
[EASIEST ASSEMBLY]: Our patented one-push center lock technology allows you to secure all four legs with a single push. Adjust leg height using our soft, pinch-free buttons. A simple, next-generation canopy system means two people can set it up in seconds without any tools.
[LARGE SPACE]: The base is 10' x 10', with a canopy size of 13' x 13', providing 169 square feet of shade. The interior height is over 9 feet, with 6 feet of clearance under the valance. With plenty of space, up to 14 people can sit comfortably in the cool shade.
[UPGRADE FABRIC]: Our rugged 150D silver coated canopy fabric offers UPF 50+ UV protection. Flame-resistant and water repellent, this CPAI-84 rated fabric also includes waterproof sealing tape to protect against water pooling. We even include a removable netting screen to keep pests away.
[FRAME CONSTRUCTION]: Built with durable, high-grade corrosion-resistant steel truss and hardened through bolts, our frame is pre-assembled and ready to install without any tools. It can hold up to 120 lbs. distributed across the frame.
[INCLUDED ITEMS]: Our Sto 'N Go storage bag makes transport and compact storage a breeze. The bag measures 47” x 8” x 8”, and features pockets for 8 stakes and 4 guy ropes, as well as 4 removable nettings and 4 weight bags.
[CAUTIONS]: Never leave your shelter unattended; strong winds or rain can cause it to blow away or collapse. Always take it down when a storm is approaching. Always use both provided stakes and guy ropes for support.
[OUR PROMISE]: Enjoy outstanding customer service with our Crown Shades products. We are available 24/7 to assist with any issues or questions you may have. For your safety, always fully anchor your canopy to the ground to avoid damage.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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